Last updated: 3 July 2026.
ROC Legal (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and our obligations of confidentiality as an Australian legal practice.
What we collect
We may collect personal information you provide to us directly — for example when you complete an enquiry or claim-check form on this website, call or email us, or engage us to act for you. This can include your name, contact details, and information about your legal matter. Information you share about a legal matter is treated as confidential and, where applicable, may be subject to legal professional privilege.
Like most websites, we also collect limited technical data automatically — such as pages visited and device/browser type — through cookies and analytics services (including Google Analytics and Google Tag Manager). This data is used in aggregate to improve the website and our services, and is not used to personally identify you.
How we use your information
- To respond to your enquiry and assess whether we can assist with your matter
- To provide legal services and communicate with you about your matter
- To meet our legal, regulatory and professional obligations
- To improve our website and services
We do not sell your personal information. We only disclose personal information where necessary to deliver our services (for example, to barristers, medical or other experts engaged for your matter, or our service providers under confidentiality obligations), where you consent, or where required or authorised by law.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Information is stored in secure systems, and access is limited to those who need it to perform their role.
Access, correction and complaints
You may request access to, or correction of, the personal information we hold about you by contacting us at admin@roclegal.com.au or 1300 196 219. If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
ROC Legal — phone 1300 196 219 · email admin@roclegal.com.au. We may update this policy from time to time; the current version will always be published on this page.